Privacy policy

Saint Brooks (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase from our website.

LegalBusiness Name: 13497950 CANADA INC.
Business Address: 2079 Wantagh Ave, Wantagh, NY 11793, United States
Customer Support Email: sales@saintbrooks.com

Section 1 – Information We Collect

When you purchase something from our store, we collect personal information you provide such as your:

Name
Billing and shipping address
Email address
Phone number
Payment details
Order history

When you browse our store, we also automatically receive certain technical information including:

IP address
Browser type
Device information
Operating system
Website usage and interaction data

This information helps us improve website performance, security, and customer experience.

Email Marketing

With your permission, we may send you emails regarding:

New products
Promotions
Store updates
Marketing offers

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Section 2 – Consent

How Do We Obtain Consent?

When you provide personal information to:

Complete a transaction
Verify payment
Place an order
Arrange delivery
Return a purchase

you consent to our collection and use of that information for that specific purpose.

If we request your information for secondary purposes such as marketing, we will either ask for your direct consent or provide an option to decline.

Withdrawal of Consent

You may withdraw your consent for us to contact you or continue processing your data at any time by contacting:

Email: sales@saintbrooks.com

Section 3 – How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and updates
Improve website functionality
Detect fraud and maintain security
Personalize your shopping experience
Conduct marketing and advertising campaigns

Section 4 – Shopify Hosting & Payment Processing

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell products and services to you.

Your data is stored through Shopify’s secure servers, databases, and applications protected by firewalls and industry-standard security measures.

Payments

If you use a direct payment gateway, Shopify processes your payment information in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Payment information is encrypted using SSL technology and AES-256 encryption.

For additional information, please review:

Section 5 – Third-Party Services

We may use trusted third-party providers to help operate our business, including:

Payment processors
Shipping providers
Analytics services
Marketing and advertising platforms
Customer support tools

These providers only collect, use, and disclose information necessary to perform services on our behalf.

Please note that certain third-party providers may operate in jurisdictions outside your state or country. Your information may therefore become subject to the laws of those jurisdictions.

Section 6 – Advertising & Remarketing

We may use advertising and remarketing services, including:

Google Ads
Meta/Facebook Ads
Google Analytics

These services may use cookies, pixels, and similar technologies to:

Measure advertising performance
Show personalized advertisements
Track website activity
Better understand customer behavior

You can manage Google advertising preferences through:

Google Ad Settings

For more information on how Google uses data, visit:

Google Privacy & Terms

Section 7 – Cookies

Like many websites, we use cookies and similar tracking technologies to improve your browsing experience and support website functionality.

Cookies help us:

Remember customer preferences
Maintain shopping cart functionality
Analyze traffic and usage patterns
Improve site performance
Deliver personalized advertisements

For information about Shopify-related cookies, visit:

Shopify Cookie Policy

Managing Cookies

Most browsers automatically accept cookies, but you can modify your browser settings to reject or remove cookies. Please note that disabling cookies may affect website functionality.

Customers may also manage cookie preferences through our website cookie banner.

Section 8 – Google Analytics

We use Google Analytics to understand how visitors interact with our website, including pages viewed, time spent on the site, and general browsing activity.

Google Analytics may collect information such as your IP address and device data.

Section 9 – Security

We take reasonable precautions and follow industry best practices to protect your personal information against:

Loss
Misuse
Unauthorized access
Disclosure
Alteration
Destruction

Sensitive payment information is encrypted using SSL technology and stored securely in compliance with PCI-DSS standards.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Section 10 – Your Privacy Rights (California Residents)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to:

Know what personal information we collect
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Opt out of the sale or sharing of personal information (if applicable)
Receive equal service and pricing regardless of privacy requests

We do not sell personal information in exchange for monetary compensation.

Requesting Access, Correction, or Deletion

To submit a privacy-related request, contact us at:

Email: sales@saintbrooks.com

Please include sufficient information for us to verify your identity before processing your request.

Section 11 – Data Retention

We retain customer information only for as long as necessary to:

Provide services
Fulfill orders
Maintain business and tax records
Comply with legal obligations
Resolve disputes

Section 12 – External Links

Our website may contain links to third-party websites. Once you leave our website or are redirected to another site, this Privacy Policy no longer applies.

We encourage you to review the privacy policies of all third-party websites you visit.

Section 13 – Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes become effective immediately upon posting to this page.

If material changes are made, we will update the “Last Updated” date shown above.

If Saint Brooks is acquired or merged with another company, your information may be transferred to the new owners so we may continue providing products and services.