Shipping policy

Order Cut-Off Time

All orders must be placed by 5:00 PM (EST) to begin processing the same business day.

Shipping Cost and Delivery Time (U.S.)
Total delivery time = Processing time + Shipping time

Processing Time: 1 – 3 business days (Monday–Friday)

Transit Time: 6  – 7 business days (Monday–Friday) 

Shipping Time: 7 – 10 business days 

We offer a flat shipping rate of $6.99 USD for all orders within the United States.

We aim to ensure your order arrives within the estimated timeframe from the date of purchase. If unexpected delays occur, we’ll notify you as soon as possible and do our best to resolve them quickly.

Shipping Methods

Saint Brooks orders within the U.S. are shipped through trusted carriers such as USPS, and other reliable domestic delivery services. All items are prepared before being handed over to the shipping carrier.

Tracking

Every order includes tracking information so you can monitor your shipment at any time.

Undeliverable Packages

If a package cannot be delivered due to incorrect or incomplete address details provided by the customer, any additional reshipping costs will be the customer’s responsibility.

Shipping Availability

Currently, Saint Brooks ships only within the United States.

Company Name: Oakvridge Commerce LLC

Store Name: Saint Brooks

Business Address:1007 N Orange St. 4th Floor , 6073, Wilmington, DE 19801, New Castle, US

Warehouse Address: Lihu Business, 99 Shangmei Road, Binhu District, Wuxi City Center 1-213-14, Postal Code 21400, China

Email: Sales@saintbrooks.com
Phone Number: +1 (820) 300 7184

Support Hours: Monday – Friday
9:00 AM – 5:00 PM EST