Shipping policy
Order Cut-Off Time
All orders must be placed by 5:00 PM (EST) to begin processing the same business day.
Order Processing
Our goal is to handle all orders within 1–3 business days (Monday–Friday).
Please note that certain factors may affect processing times, including:
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Incomplete payment
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Insufficient or incorrect address details
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Seasonal or holiday demand
If any issue arises, we will contact you via email to ensure a smooth delivery process.
Shipping Rates
United States : Insured Fast Airmail Shipping $6.99
Shipping Time
United States: Delivery typically takes 7–10 business days (Monday–Friday).
Delivery times may be influenced by external factors such as weather conditions, holidays, or carrier delays. While these are beyond our control, we will keep you informed whenever possible.
Taxes and Duties
We currently ship within the United States only. No international shipping is offered at this time. If any order requires additional carrier, tax, or address-related charges, we will inform the customer before proceeding whenever applicable.
Order Cancellation
If you wish to cancel your order after payment:
Please contact us immediately, and we will do our best to assist you.
Please note: If your order has already entered the processing or shipping stage, cancellation may not be possible. In that case, you will need to initiate a product return once the order arrives.
Contact:
Email: sales@saintbrooks.com
Phone Number: +1 (820) 300 7184
Support Hours:
Monday – Friday
9:00 AM – 5:00 PM EST